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Privacy Policy

  1. General Terms

    This Privacy Policy outlines how Casa Favais may use the information you provide or that we obtain through this website www.casafavais.com or through other communication channels.

    This Privacy Policy should be read in conjunction with our Terms and Conditions. All definitions used in the Terms and Conditions apply to this Privacy Policy, unless otherwise specified.

    If, for any reason, you do not accept our Privacy Policy or agree to comply with the Terms and Conditions, please stop using this website immediately. You can always contact us via email at info@casafavais.com.

    Please note that our website and other digital platforms of Casa Favais may contain links to third-party websites/digital platforms provided for your convenience. Casa Favais is only responsible for the privacy, data protection, and security practices of our own websites/digital platforms. We recommend that you review the privacy and security policies and procedures of any other websites/digital platforms you visit.

  2. Personal Data

    When registering and creating a user profile, we require the submission of certain mandatory personal data.

    Personal data refers to specific information about personal or factual characteristics related to an individual who can be identified from that data. This includes, but is not limited to, your name, address, mobile number, and date of birth.

    Information that does not allow for your identification or cannot be directly linked to your identity is not considered personal data.

    1. 2.1. How, and why do we use your personal data?

    We will process the personal data you provide in accordance with this Privacy Policy and data protection regulations in compliance with Portuguese Law No. 67/98 of October 27, 1998 (Law No. 67/98), which fulfills Directive 95/EC of the European Parliament. You consent to the use of your personal information for the following purposes:

    • To contact you with publications, direct marketing materials, and event invitations that may be of interest to you (you may unsubscribe from these communications at any time by emailing info@casafavais.com, with “Unsubscribe” in the subject line). All of our communications include a link to unsubscribe;
    • To verify and prevent fraud;
    • To track your activity on our websites/digital platforms;
    • To personalize and enhance your experience on our websites/digital platforms;
    • When required by law or to meet the requirements of a regulator;

    When you interact with our digital platforms, we also automatically collect the following data about your visit. This collection is primarily to help us better understand how our customers use our digital platforms so we can create better content and more relevant communications:

    • How you accessed our digital platform and the Internet Protocol (IP) address used;
    • Browser type, versions, plug-ins, and operating system;
    • Your navigation path through our digital platform, including links accessed, all searches performed, how long you stayed on a page, and other page interaction information;
    • Which videos were watched and for how long;
    • Which content was liked or shared;
    • Which ads you viewed and responded to;
    • Which push-up messages you may have seen and responded to;
    • Subscription status;
    • Data collected from any completed forms;
    • From the IP address used to access our digital platforms, we can infer your country of location and analyze the activity that led to specific actions on our digital platforms (for example, downloading an application).
  3. Disclosure of Your Personal Data

    To promote our products and services or to fulfill contracts, we may need to appoint another organization to process your personal data on our behalf. These operations may include, for example, payment processing organizations, delivery companies, fraud prevention and credit risk management companies, or postal collection and distribution companies.

    We may also share your data with third parties:

    • If there is a legal or regulatory duty to do so;
    • If necessary, to enforce our Terms and Conditions or other contractual rights;
    • To lawfully assist police or security services in the prevention and detection of crime or terrorist activity.

    We may share your personal data with our partners, who have been carefully selected and may change occasionally. However, we will only share data if you have consented to receive marketing communications related to our partners or if one of the conditions in the paragraph above applies.

    Some of the organizations to which we may disclose your personal information are located outside of Portugal and the European Union, in countries that may not have laws protecting privacy rights as broadly as in Portugal. If we transfer your personal data to other territories, we will take appropriate measures to ensure it is protected in line with this Privacy Policy.

  4. What Are Cookies And How Do We Use Them?

    Under Law No. 41/2004, of August 18, amended by Law No. 46/2012, of August 29, it is legally permitted to store information and access information stored on a user’s terminal equipment.

    As with many other website operators, we use standard technology called cookies (small pieces of information stored by your browser on your computer, used to record your navigation on this website during each visit).

    Cookies do not attach to your system or damage your files. Most browsers automatically accept cookies; however, if you do not wish for your data to be stored through the use of cookies, there is a simple procedure on most browsers that allows you to reject or accept the cookies feature.

    Please note, however, that disabling cookies may limit your experience on our website. Furthermore, we use Google Analytics on this website to record and store types of user behavior. Google Analytics is an analysis service developed by Google Inc. (“Google”), which uses cookies, transferring and storing information on a server in the United States. This service can only use this information to evaluate your use of the website, create reports on website activity, and provide other services related to website and Internet usage to the website operator. The IP address transmitted by your browser to Google Analytics will not be combined with other Google data.

    As mentioned above, you can prevent cookies from being stored, but doing so may limit the functionality of this website.

  5. Right to Object

    If you wish to exercise your right to object to any aspect related to your personal data or this Privacy Policy, please write to us at info@casafavais.com. Alternatively, you may contact the National Data Protection Commission (CNPD).

  6. Changes to This Privacy Policy

    Our goal is to maintain high standards of security and privacy; therefore, our policies and procedures are constantly under review. We may change this Privacy Policy whenever deemed appropriate and necessary. We recommend periodically checking this page to read and review the most recent version.